Logitech Hero master game mouseLogitech Hero master game mouseLogitech Hero master game mouseLogitech Hero master game mouseLogitech Hero master game mouseLogitech Hero master game mouse

Logitech Hero master game mouse

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Product Description

Logitech Hero master game mouse

Dear friends, please read the following carefully:
There is a slight scratch on the bottom pad of the mouse.
1. In the production process of the product, the mouse needs to be tested, and the mouse foot pad will definitely have slight scratches.
2. We guarantee that the mouse is shipped from the factory in the original brand new unopened mouse.
3. If you buy any Logitech mouse, please search on Google for the making process and detection of the mouse to understand. Slight scratches on mouse pads are normal.
4. The new mouse has no fingerprints on it. This is the method to identify the new mouse.
5. Regarding any scratches on the bottom of the mouse, we will refuse to file a dispute.

SPECIFICATIONS
16,000
MAX DPI
1 MS
REPORT RATE
121 G
(MOUSE ONLY)
PHYSICAL SPECIFICATIONS
Height: 5.2 in (132 mm)
Width: 2.95 in (75mm)
Depth: 1.57 in (40 mm)
Weight:4.30 oz (121 g), mouse only
Optional extra weights: up to 18g (5×3.6g)
Cable length: 7 ft (2.10 m)
TRACKING
Sensor: HERO™
Resolution: 100 – 16,000 dpi
Zero smoothing/acceleration/filtering
Max. acceleration: > 40 G2Tested on Logitech G240 Gaming Mouse Pad
Max. speed: > 400 IPS3Tested on Logitech G240 Gaming Mouse Pad
RESPONSIVENESS
USB data format: 16 bits/axis
USB report rate: 1000 Hz (1ms)
Microprocessor: 32-bit ARM
DURABILITY
Main buttons: 50 million clicks
PTFE Feet: > 250 kilometers4Tested on Logitech G240 Gaming Mouse Pad
OTHER FEATURES
Onboard memory: 5 profiles
LIGHTSYNC RGB: 1 zones
Braided cable
REQUIREMENTS
Windows® 7 or later
macOS® 10.11 or later
Chrome OS™
USB port
Internet access for Logitech Gaming Software (optional)

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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages shipped from our Singapore warehouse are shipped through DHL. Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-20 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.

If you received the wrong item you can request a refund or a reshipment.

If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Ichiban Electronic (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of ichibanelectronic.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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