| Network Operator (Parts of Countries) | |
| France | Bouygues 3G, SFR 3G, Orange 3G, Free 3G, Bouygues 4G, SFR 4G, Orange 4G, Free 4G |
| UK | 3 3G, Orange 3G, Vodafone 3G, O2 3G, 3 4G, EE 4G, Vodafone 4G, O2 4G |
| Italy | 3 3G, Vodafone 3G, TIM 3G, Vodafone 4G, TIM 4G, Wind Tre 4G |
| Spain | Movistar 3G, Orange 3G, Vodafone 3G, Yoigo 3G, Movistar 4G, Orange 4G, Vodafone 4G, Yoigo 4G |
| Russia | MegaFon 3G, Beeline 3G, VimpelCom (Beeline) 4G, MTS 4G, MegaFon 4G, Motiv 4G, Tele2 (Rostelecom) 4G, Tattelecom 4G |
| Japan | NTT DoCoMo 3G, SoftBank 3G, NTT DoCoMo 4G, SoftBank 4G, KDDI 4G |
| General | |
| Model | K10000 MAX |
| Central Processing Unit(CPU) | MTK6753 Octa Core up to 1.3GHz |
| GPU | ARM T720 MP3 |
| SIM Quantity | Dual SIM |
| SIM Types | Nano SIM Card |
| OS System | Android 7.0 |
| RAM | 3GB |
| ROM | 32GB |
| External Memory | TF card up to 128GB (not included) |
| Sensor | G-sensor, Light sensor, Proximity sensor, Acceleration sensor, Hall sensor, Geomagnetism |
| Support Language | English, French, German, Hungarian, Norwegian, Portuguese, Russian, Spanish, Turkish |
| Additional Features | OTG, FM |
| Fingerprint | Rear fingerprint scanner |
| Network | |
| Type | WCDMA, GSM, FDD-LTE |
| 2G Bands | GSM 850/900/1800/1900MHz |
| 3G Bands | WCDMA 900/2100MHz |
| 4G Bands | FDD-LTE 800/900/1800/2100/2600MHz |
| WIFI | 2.4GHz/5.0GHz |
| GPS | Yes |
| Bluetooth | V4.0 |
| Display | |
| Screen Size | 5.5 inch |
| Screen Type | IPS, FHD |
| Resolution | 1920 x 1080 pixels |
| Glass | Corning gorilla glass |
| Multi-Touch | Multi-point |
| Camera | |
| Camera Quantity | Dual |
| Front Camera | 8.0MP |
| Back Camera | 16.0MP |
| Rear Flashlight | Yes |
| Video recording | Yes |
| Media Format | |
| Audio | MP3, WMA, AMR, AWB |
| Video | 3GP, MP4, MKV, M4V |
| Picture | PNG, BMP, GIF, JPEG |
| Connectivity | |
| Ports | 1 x TF card slot 1 x 3.5mm earphone port 2 x Nano SIM card slots 1 x Type C |
| Battery | |
| Battery Types | Undetachable, Li-polymer Battery |
| Battery Capacity | 10000mAh |
| QC | Yes |
| Charging Power | 9V 2A |
| Dimensions & Weight | |
| Size | 168.8*86.5*15.9mm |
| Weight | 330g |
| Package Include | |
| Package Contents | 1 x Phone 1 x User Manual 1 x OTG Cable 1 x Screen Protector 1 x USB Cable 1 x Warranty Card 1 x EU Plug Power Adapter |
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages shipped from our Singapore warehouse are shipped through DHL. Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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