Product Description
Description:
This backup power supply is mainly designed for portable digital devices, such as mobile phone, Tablet PC, MP3, MP4 and game player etc. This mobile power bank has high capacity, so it can provide enough power for your phone or other devices. LED digital display makes you easily to see how much power your device has and whether the device needs to be charged. Meanwhile you can push the button to show the rest power. Built-in rechargeable Li-Polymer battery, ultra thin and easy to carry. It is a great accompany for you when you travel or have an outdoor gathering.
Main Features:
– Li-Polymer battery
– 2 USB output port, compatible with all kinds of devices
– Output with constant voltage, over-voltage protection
– Made of environmental friendly PC and fireproof ABS materials, with temperature resistant and drop protection
– Compatible with iOS devices, Android devices and various digital devices
– Support charging and discharging all at once
– LED screen accurately displays (accuracy 1 percent) the actual capacity and terminal status
– Capacity: 3.7V / 10000mAh 37Wh
– Input: DC 5V / 2A
– Output: DC 5V 2.1A or 5V 1A
– Rated Output: More than 6300mAh / More than 31.5Wh
Compatibility:
Compatible for iPhone 6S / 6S Plus / 6 / 6 Plus / 5 / 5S, for Samsung Note 4 / Note 5 / S6 / S6 Edge Plus, for HTC, for Blackberry, for Sony Ericsson etc.
Package weight: 0.270 kg
Product size (L x W x H): 14.20 x 6.90 x 1.10 cm / 5.59 x 2.72 x 0.43 inches
Package size (L x W x H): 16.00 x 9.60 x 2.60 cm / 6.3 x 3.78 x 1.02 inches
Package Contents: 1 x PINENG PN – 963 Mobile Power Bank, 1 x Micro USB Cable
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from our Singapore warehouse are shipped through DHL. Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ichiban Electronic (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of ichibanelectronic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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